recently, the dreaded quick disconnects on my bike failed and began leaking fuel like mad. i bought the CD policy back in sept when i bought the bike, and the rep at the BMW dealer here reassured me that there was a good chance that the aftermarket warranty would not cover the QD's. he said he'd never seen it done, and that the warranty they actually sell doesn't cover them eitheir. i took it anyways and decided to give it a shot, i mean i'm paying for the warranty so might as well attempt it right. low and behold contego covered it all minus my 50 dollar deductible. work got authorized and done, and BMW dealer gets paid via credit card over the phone. simple, easy, and fast.
so to anyone considering contego direct, i'm another pleased customer. and yay! no more fuel leak!!!